Safety First
Responsible Gaming
At Royal Panda Casino, we believe that gambling should always be fun, entertaining, and under your control. We are deeply committed to promoting responsible gambling and providing the resources needed to keep gaming safe for all New Zealand players.
Recognising Problem Gambling
Problem gambling can affect anyone. It often develops gradually and may not be immediately obvious. Here are some warning signs to be aware of:
Gambling with money needed for essential expenses
Chasing losses by gambling more to recover money
Lying to friends or family about gambling activities
Feeling anxious, irritable, or restless when not gambling
Needing to gamble with increasing amounts to get the same excitement
Failed attempts to cut back or stop gambling
Neglecting work, family, or personal responsibilities
Borrowing money or selling possessions to fund gambling
Our Responsible Gambling Tools
Royal Panda Casino provides a comprehensive suite of tools to help you stay in control of your gambling. All tools are available directly within your account settings.
Deposit Limits
Set daily, weekly, or monthly limits on the amount you can deposit. Limits take effect immediately when reduced.
Session Time Limits
Set a maximum duration for each gaming session. You will receive reminders and automatic logouts when your limit is reached.
Loss Limits
Cap the amount you can lose in a given period to maintain control over your spending.
Cooling-Off Period
Take a short break from gambling by suspending your account for a defined period — from 24 hours to 6 weeks.
Self-Exclusion
Permanently or temporarily exclude yourself from the Platform. Self-exclusion is processed immediately and cannot be reversed for the chosen period.
Reality Checks
Receive pop-up reminders at regular intervals showing how long you have been playing and your net session results.
Tips for Gambling Safely
Only gamble with money you can afford to lose — treat it as entertainment, not income.
Set a budget before you start and stick to it, regardless of wins or losses.
Never chase your losses. Accept them as the cost of entertainment.
Take regular breaks and don't let gambling dominate your leisure time.
Avoid gambling when you are upset, stressed, tired, or under the influence of alcohol or drugs.
Keep gambling in balance with other leisure activities and social connections.
Be honest with yourself and others about your gambling habits.
Use our responsible gambling tools proactively — don't wait until gambling becomes a problem.
Protecting Minors
Royal Panda Casino strictly prohibits persons under the age of 18 from registering or using the Platform. We employ age verification procedures at registration and reserve the right to request additional documentation at any time.
We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gambling websites. Tools such as Net Nanny, GamBlock, and BetFilter can help restrict access to gambling content.
New Zealand Support Resources
If you or someone you know is experiencing difficulties with gambling, the following New Zealand organisations can provide free, confidential support:
Gambling Helpline NZ
0800 654 655 — Free confidential support 24/7
Visit website →
Problem Gambling Foundation
Professional counselling and support services across NZ
Visit website →
Lifeline Aotearoa
0800 543 354 — Crisis and mental health support 24/7
Visit website →
GamCare
International helpline and online support community
Visit website →
Need to speak with someone at Royal Panda?
Our responsible gambling team is available 24/7 via live chat or email. We take every concern seriously and treat all inquiries with complete confidentiality.
Contact Support